PRIVACY POLICY


We highly value personal privacy. While we would prefer not to collect any information regarding other persons, that would make it impossible to accomplish our objective of selling our products and accommodating visitors to our farm. Therefore we will collect and use information, but only as necessary and in accordance with this policy. This policy does not apply to anyone who uses any system of this website or email to make an unsolicited offer for sale of any service or product; anyone who makes such an unsolicited offer will be deemed a spammer and all personal or contact information of the spammer may be sold, exploited, published, or shared without restriction.

We will never rent or sell your personal information to anyone, nor give any other person your information except as described below under Information Sharing.

If there is any change to our privacy policy it will be published here before going into effect, and changed policies will apply only to information collected after the change is published.


Information we collect and how we use it

Information you provide will be collected and used as necessary to accomplish the purpose for which you provide the information.

If you ask to visit our farm or purchase products or services you will be required to provide contact and other information. We may use this information to communicate with you and fulfill any order.

We use mailchimp.com to manage our email list and its privacy policy will apply to information you provide to it. We use PayPal for credit card processing and its privacy policy will apply to information you provide to it. If you make a payment by check or other method, your information may be provided to our bank or other payment processor we use. We use Eventbrite for for online scheduling of visits to the farm shop and its privacy policy will apply to information you provide to it.

We may display videos hosted on youtube.com, a service owned by Google, or videos hosted on facebook.com. Both of those companies may put cookies or other tracking devices on your computer if you view the videos. To minimize your risks of tracking we encourage you to be signed out of all accounts associated with Facebook and Google when viewing the videos, to view them in your browser's private mode, and to delete cookies and other tracking information after you have viewed them. We receive no information from those services regarding persons who may view the videos, and the host privacy policies will apply.

We will never spam you. If you sign up for our email list, the messages will be sent using Mailchimp and will include a link you may use to unsubscribe from future communications.

Cookies are needed for purposes including the completion of online forms and purchasing products. The use of cookies is standard on the Internet. The cookie itself does not identify you nor your email address and is not tied to personally identifiable information. We use the information it provides to help us improve the site and our service. Most browsers automatically accept cookies; however, you can usually change your browser to block cookies or notify you whenever you are sent a cookie, or to delete cookies when no longer needed. This gives you the chance to decide whether or not to accept the cookie. If you choose not to accept cookies it may interfere with your use of this site.

We may use other services including website tracking software to help us to understand and better serve our customers. Reports from these services may contain information including the source of visitors to our site, the general geographic location of the visitor, what pages the visitor views, what type of browser the visitor uses, what search terms led visitors to our site, and similar information.

Your IP address may be collected and appended to communications with us; while that does not directly disclose your identity, all internet users should be aware that they inevitably leave tracks that might identify them.

When you send email or other communication, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

If you make any purchase, we may retain payment information.

Our website and products are not directed to children under age 13, and we do not knowingly collect nor maintain information on any person under age 13 except those listed as guests.


Choices for personal information

You may decline to submit personal information, in which case we may not be able to provide services to you.


Information sharing

We may share your personal information with other companies or individuals in the following limited circumstances:

If you give your consent.

We may disclose to any company used to process credit card charges or cash checks information as necessary to process a payment or refund.

In the event we sell our business or this website, we may disclose to the purchaser that information which has been collected if reasonably necessary for the buyer to continue the operation.

If we have a good faith belief that use or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, or (b) protect against harm to the rights, property or safety of any person. In the event we feel compelled under this provision to disclose your personal information we will notify you as soon as lawfully and practically possible so that you might take steps to protect your interests if you so desire.


Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to those persons who have an actual need to know.

We use Secure Sockets Layer (SSL) technology to encrypt pages on which personal data may be collected to deter unauthorized persons from obtaining it while it travels between your computer and our server.


Contacting Us

You may contact us at the address below for any additional issues or questions regarding the management or use of personal data:
Deep Dirt Farm LLC
PO Box 361
Pepeekeo, HI 96783

Rev. 06/19/2020